User-Support Channels

Email help-desk - [e-mail]:

Write us an email if a transaction appears stuck, a balance looks wrong, or you simply need step-by-step guidance. Juris pledges a maximum two-business-day response time and usually replies much faster.

Discord - https://discord.gg/Rnf4GEuZBv:

The “#support-desk” room inside the official Discord server is staffed by core contributors and knowledgeable community members around the clock. Screenshots and transaction hashes are welcome; just remember to redact private data.

Telegram - https://t.me/jurisprotocol:

A lighter, mobile-first support line. Moderators post scam warnings, downtime notices and quick fixes for common wallet issues.

Whenever you contact us, state your wallet address, browser/wallet version, and a brief description of the problem. Clear context speeds up a solution.